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Please read the following options carefully. Sending a question to the wrong place can lead to a delayed response, or even cause your message to be ignored. Remember, we have millions of users of Apache OpenOffice. We want to help you. Please help us help you by directing your message to the right place.
If you are a user and need technical support...The fastest way to get expert help with OpenOffice is to post a question in our support forum. Other support mechanisms, including FAQs, a users mailing list, commercial support, etc., are described on our Support Page.
If you want to submit a bug report...
Note: This is not a way to receive technical support. If you need help using OpenOffice you want to use one of the support options described above. But if you have found a bug that you want to report you should use our Bugzilla issue tracking system.
To submit a bug report, use our bug reporting system, Bugzilla. The QA issue handling page has useful information on getting started with Bugzilla, including searchng for issues, applying for a Bugzilla account, and enterring new issues.
For problems with the website...
Note: These addresses are not for questions about the use of Apache OpenOffice. They are only for issues with the website itself. User support questions sent to these addresses may be ignored. Please see the above section, "If you are a user and need technical support..." for how to get user support.
- For problems with the www.openoffice.org website, please contact us via Development mailing list.
- For problems with the Bugzilla system, please contact us via BugZilla Admin mailing list.
- For problems with the Wiki, please contact us via Development mailing list.
- For problems with the Translation Pootle service, please contact us via L10N mailing list.
Note: Emails sent to these mailing lists are publicly archived. So don't send personal information that you would not want on the web for anyone to see.
For all other inquiries...Please consult our mailing lists page for the appropriate mailing lists.